This section summarises how we obtain, store and use information about you.
How we will collect or obtain information about you
When you provide it to us (e.g. by contacting us, subscribing for our newsletter or placing an order on our website), from your use of our website, using cookies, and occasionally, from third parties.
Information we collect
Name, contact details, IP address, information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address), company name or business name (if applicable), and VAT number (if applicable).
How we use your information
For administrative and business purposes (particularly to contact you and process orders you place on our website), to improve our business and website, to advertise our goods and services, to analyse your use of our website, and in connection with our legal rights and obligations.
Disclosure of your information to third parties
Do we sell your information to third parties
How long we retain your information
For no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business) and certain additional factors described in the main section below entitled How long we retain your information. For specific retention periods in relation to certain information which we collect from you, please see the main section below entitled How long we retain your information.
How we secure your information
Your rights in relation to your information
To access your information and to receive information about its use
To have your information corrected and/or completed
To have your information deleted
To restrict the use of your information
To receive your information in a portable format
To object to the use of your information
To withdraw your consent to the use of your information
To complain to a supervisory authority
Sensitive personal information
We do not knowingly or intentionally collect what is commonly referred to as ‘sensitive personal information’. Please do not submit sensitive personal information about you to us.